Practical examples Correcting inaccurate personal details on the OASI-Invl insurance card

This communication describes what to do if the personal details of the insured person are incorrect on their insurance card.

Preliminary remark

In principle: the new OASI-Invl insurance card contains the identification data allocated to the new 13-digit OASI number in the UPI database (UPI=Unique Person Identification). The Compensation Offices cannot simply change these data and personal details.

Procedure to be followed by the employer

1. 1. If on receipt of a new OASI-Invl insurance card it is realized that the document contains an error in the personal details (identification data), the employer should in the first instance contact our Compensation Office (generally speaking the office which issued the OASI-Invl insurance card).
2. 2. The Compensation Office attempts to establish what kind of error it could be, explains the Rules on the spelling of names and, where appropriate, makes recommendations on how to proceed.

Procedure to be followed by the insured person

1. If this does not clarify the (possibly only apparent rather than actual) discrepancies, the person concerned can fill out the form entitled “Antrag auf Berichtigung der Personalien in einem amtlichen Personenregister des Bundes” [Application for correction of the personal details contained in an official Confederation register of persons] (see below).
2. This form is available in German, French and Italian only (see below).
3. The insured person should submit the completed application together with the necessary proofs to the Residents’ Registration Office in the municipality where they reside. Since most reference entries originate from the registry offices (Infostar) or the migration offices (ZEMIS), and the municipalities have access to copies of official documents issued by those bodies, the municipalities can make a preliminary evaluation when processing the applications. If the municipality concludes that the application is justified (clear discrepancy between the content of the electronic register and the official document), it forwards the application to the relevant office, which then makes its own enquiries and corrects the entry in the relevant federal register.
4. The Residents’ Registration Office will inform the insured person in an appropriate manner about the result of the application, at least, and if possible about the next steps too.
5. This means in particular that the insured person will need to order a new (amended) OASI-Invl insurance card from the relevant Compensation Office (i.e. from the Compensation Office with which the current employer is registered).
6. IMPORTANT: The OASI numberon the new card may differ from the one on the old (incorrect) card.
7. If so, it is crucial to show the card to the employer once again,so that the latter can update the personal details for the correct deduction of OASI contributions.

Please note that several days may elapse between the federal register being corrected (step 5) and the UPI database being updated, so the data are not corrected immediately.